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customerservice@hedleyb.com
Shipping
How long will my order take to ship?
Where is my order?
Do you ship to PO boxes and military APO/FPO addresses?
Are there any areas excluded from free shipping on orders over $125?
Do you ship internationally?
Can I expedite shipping?
What if I need to change my address?
What if I need to cancel my order?
What is the last day I can order to get my package before 12/25?
What are your customer service hours? Are you closed on holidays?
Returns & Exchanges
What is your return policy?
Will you have an extended return window during the holidays?
What is your exchange policy?
Promo codes & sales
Refunds
Price matching
What is the Apron Squad Lifetime Guarantee?
How to Love Your H&B Gear, AKA Care Instructions
How do you care for aprons?
How do you care for garment-dyed aprons?
How do you care for waxed canvas aprons?
How do you spot cleaning tough stains?
How do you care for knives?
How do you care for kitchen tools?
Navigating Our Website
Sold out items
Pre-order items
Embroidery
Personalized Knives
Having trouble ordering?
What are your customer service hours? Are you closed on holidays?
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